Disclaimer, Terms & Conditions

Last updated: 31/08/2026

By accessing or using this website (www.dentalart.com.au), or any other website, page, advertisement, video or material published by DENTAL ART FAMILY DENTAL PTY LIMITED (“the Practice”, “We”, “Us”, “Our”), you agree to be bound by these Terms and Conditions in full. If you do not agree with any part of this document, please do not continue to use our Website or rely on the information it contains.

We may update these Terms from time to time without prior notice. The version published on our Website at the time you access it is the version that applies to you, so we encourage you to review it periodically.

If you purchase products through our Website, additional terms and conditions relating to that purchase will apply. You will be directed to read and agree to these prior to completing your purchase.

Definitions

Services means: General and Cosmetic Dentistry, Hygiene, Invisalign, and any other dental services offered by the Practice.

The Website means www.dentalart.com.au.

We / Us / Our / the Practice means Dental Art Family Dental Pty. Ltd. and any subsidiaries, affiliates, employees, officers, agents or assigns.

1. Nature of Information Provided

Content published by the Practice — whether on our Website, in advertisements, videos, brochures or any other material — is provided for general informational purposes only. It is not, and must never be treated as, dental or medical advice. Advice specific to your circumstances can only be given during a face-to-face consultation, following an appropriate clinical examination by one of our AHPRA-registered dentists.

Any information we provide about procedures, likely outcomes, treatment timeframes or indicative costs is general in nature. It does not replace a comprehensive oral examination, diagnostic imaging, and assessment by a dentist or other relevant practitioner. Treatment options, associated risks and results differ from person to person, and nothing on our Website should be read as a guarantee of a particular outcome for you.

Our published information is not exhaustive. To the fullest extent permitted by law, the Practice, its directors, employees, contractors and agents accept no liability for any loss or damage arising from reliance on material found on our Website or in our promotional material. While we make reasonable efforts to keep our content accurate and current, we do not warrant that it is complete, up to date or error-free, and we are not responsible for any omissions.

We make no warranties or guarantees of any kind, whether express or implied, including as to merchantability, performance or fitness for a particular purpose, in relation to any information we publish.

2. Use of the Website

The Website is made available for your use on your acceptance of, and compliance with, these Terms and Conditions.

You agree that you will use the Website in accordance with all applicable local, state, national and international laws, rules and regulations.

You agree that you will not use, nor will you allow or authorise any third party to use, the Website for any purpose that is unlawful, defamatory, harassing, abusive, fraudulent, obscene, or otherwise inappropriate, or in a way which conflicts with the Website or the Services.

If you contribute to our forum (if any) or make public comments on this Website which are, in our opinion, unlawful, defamatory, harassing, abusive, fraudulent, obscene or otherwise inappropriate, we may, at our discretion, refuse to publish such comments and/or remove them from the Website.

We reserve the right to refuse or terminate service to anyone at any time without notice or reason.

3. Limitation of Liability

To the maximum extent permitted by law, the Practice and its directors, employees, contractors and agents disclaim liability to any person for any decision made, or action taken, in reliance on information contained on our Website or related pages, including any indirect, consequential or special damages, even where we have been advised such damage was possible.

Nothing in this document is intended to exclude, restrict or modify any right or remedy that cannot lawfully be excluded, restricted or modified under the Australian Consumer Law or other applicable legislation. Where a right cannot be excluded, our liability is limited, to the extent the law allows, to the resupply of the relevant services.

If any clause of this document is found to be unlawful, void or unenforceable under Victorian or Commonwealth law, that clause (or the offending part of it) will be severed, and the remainder of this document will continue in full force and effect.

4. Indemnification

You agree to indemnify Us and hold Us harmless from and against any and all liabilities or expenses arising from or in any way related to your use of the Website or the Services or information offered on the Website, including any liability or expense arising from claims, losses, damages (actual and consequential), suits, judgments, litigation costs and solicitors’ fees of every kind and nature incurred by you or any third parties through you.

5. Intellectual Property and Trademarks

We hold the copyright to the content of this Website, including all uploaded files, layout design, data, graphics, articles, file content, code, news, tutorials, videos, reviews, forum posts and databases contained on the Website or in connection with the Services. You must not use or replicate our copyright material other than as permitted by law, and specifically must not use or replicate it for commercial purposes unless expressly agreed to by Us in writing (which may require a Licence Agreement).

If you wish to use our content, images or other intellectual property, please submit your request to contact@dentalart.com.au.

The trademarks and logos contained on this Website belong to Dental Art Family Dental Pty. Ltd. Use of these trademarks is strictly prohibited except with Our express written consent.

6. Links to External Websites

This Website may contain links that direct you to external sites. These links are provided for your convenience only and are not an express or implied indication that we endorse or approve of the linked website, its content, or any associated product or service. We accept no liability for loss or damage arising out of, or in connection with, your use of these sites.

You may link to our articles or home page. However, you should not create a link which suggests any association, approval or endorsement on our part in respect of your website, unless we have expressly agreed to this in writing. We may withdraw our consent to you linking to our site at any time by notice to you.

7. Testimonials, Outcomes & Professional Titles

Any comments about the effect of cosmetic or implant dentistry on a person’s life, comfort or appearance reflect individual opinions or experiences and should not be taken as a prediction or guarantee of what you, or any other patient, will experience from similar treatment.

Terms such as “Implant Dentist,” “Cosmetic Dentist,” or references to a special interest or focus in implant, cosmetic or reconstructive dentistry describe the services and clinical interests of our general dentists, who may hold relevant postgraduate training. These terms do not imply that a practitioner holds specialist registration in these areas. There is no dental specialty registered in Australia dedicated specifically to dental implants.

8. Guided Implant Surgery, All-On-X and Similar Procedures

These treatment modalities are not suitable for every patient and are offered subject to clinical assessment and selection criteria.

Additional or alternative treatment may be recommended depending on your individual assessment, and any diagnostic work required to determine your suitability is charged separately from the fees quoted for the procedure itself.

Patients assessed as suitable for guided implants or All-On-X treatment are not automatically suitable for immediate same-day teeth, and we cannot guarantee that immediate teeth, where planned, will be fitted within the timeframe originally indicated.

Where replacement teeth are fitted at the same time as implant surgery, a soft-food diet is required for approximately 12 weeks following surgery.

9. Sedation & Sleep Dentistry

IV sedation and general anaesthetic are not available or appropriate for every patient. Suitability is assessed by the visiting specialist anaesthetist as part of a health assessment prior to your procedure.

These forms of anaesthesia carry their own risks and are subject to limited session availability. Some patients may require additional pre-procedure testing, which can delay treatment. Where this occurs, we will discuss alternative anaesthetic or treatment options with you to minimise any impact on your dental or general health.

10. Fees & Payment

Fees displayed on our Website or in our marketing material are indicative only. We reserve the right to change our fees at any time without notice and do not guarantee that a previously published fee will still apply at the time of your appointment.

A full, itemised treatment plan and quotation usually requires preliminary diagnostic procedures (such as x-rays or scans), which are charged separately from your consultation fee. Complex cases may also require input from other practitioners. Because of this, we are not always able to provide a complete treatment plan and quotation at your first appointment — although we will do our best to accommodate patients who have travelled a significant distance to see us.

• Payment in full is required on the day of treatment or consultation, unless other arrangements have been agreed in advance.
• A deposit or pre-payment is required for sleep dentistry, IV sedation, general anaesthetic procedures, dental implants, cosmetic dentistry, and comprehensive or complex treatment plans, or as otherwise advised.
• Anaesthetic procedures attract additional fees, only part of which may be claimable through Medicare. A separate facility fee for theatre use applies and is not claimable through Medicare or private health funds.
• We do not guarantee any Medicare rebate, private health fund benefit, or tax offset. Please confirm your entitlements directly with Medicare, your health fund, your tax agent or the ATO.
• Any finance or payment plan offered is subject to a credit check and approval by the Practice and/or a third-party finance provider.
• Responsibility for outstanding fees remains with the patient (or their parent/guardian) at all times, including any legal, administrative or debt-collection costs incurred in recovering unpaid amounts.
• The Practice reserves the right to charge penalty interest on overdue accounts, unless alternative arrangements have been agreed in writing in advance.
• Where no costs have been incurred and adequate cancellation notice has been given, deposits are refundable or transferable in full or in part. Costs or time already incurred as a result of a late cancellation may be deducted from any refund.
• A Broken Appointment Fee, charged at our hourly rate, applies to missed appointments and is payable within 7 days. The patient is responsible for any legal, administrative or collection costs arising from non-payment.
• Discounts and special offers cannot be combined with other offers or discounts unless expressly stated, and are otherwise treated as mutually exclusive.

11. Disclosure of Risks

All dental and surgical procedures, including cosmetic dentistry and dental implants, carry inherent risks to the teeth, jaws and general health, and may affect your day-to-day activities. Complications can arise during treatment that may change the planned course of treatment, its timeframe, and its overall cost.

Not every procedure is suitable for every patient, and results vary between individuals. Where relevant, you will be provided with a separate written consent form for your specific treatment. That consent form, and any other consent documentation provided to you, forms part of our overall disclosure to you and should be read together with this document.

12. Information Collection & Confidentiality

Use of information you have provided to us, or that we have collected and retained relating to your use of the Website and/or our Services, is governed by our Privacy Policy. By using this Website and its associated Services, you are agreeing to our Privacy Policy.

All personal information you give us will be dealt with confidentially, in accordance with our Privacy Policy. However, due to circumstances outside our control, we cannot guarantee that all aspects of your use of this Website will remain confidential, given the potential for third parties to intercept or access such information.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Victoria and the Commonwealth of Australia. Any disputes concerning this Website or these Terms are to be resolved by the courts having jurisdiction in Victoria.

If any provision of this document is found to be invalid or unenforceable under Victorian or Commonwealth law, only that provision (or the offending part of it) will be removed, and the remainder of this document will continue to apply.

We retain the right to bring proceedings against you for breach of these Terms and Conditions in your country of residence or any other appropriate country or jurisdiction.

14. Contact Us

If you have any questions about this Disclaimer and Terms & Conditions, please contact us:

Email: contact@dentalart.com.au Phone: (03) 9527 2273 Address: 281 Orrong Rd‎ St Kilda East VIC